Lateness and Cancellations If you are late at least 10 minutes for your appointment, we must reschedule you for the next available day. There is $10.00 cancellation fee, if appointment is cancelled less than 12 hours before your scheduled appointment or 15 minutes before your scheduled time. If you do not wish to pay the $10.00 cancellation fee, we will have to reschedule another appointment within 30 days of your initial appointment. Redeeming Coupons and Vouchers Coupons and vouchers cannot be combined with any other salon specials or promotions. The use of coupons are limited to one coupon per person per visit. No call, no show voucher subject to forfeiture. Our Salon is not responsible for any lost or stolen coupons or vouchers. Groupon voucher offers are for New Customer Only. (Please read all the stipulations on your voucher).